PART-TIME CASE WORKER POSITION

JOB SUMMARY: Case Worker (CW), documents case history, prepares reports, and serves as a liaison between families, government organizations, schools, courts, and other essential services. Some of the daily duties include filing and maintaining case history reports, interviewing clients to assess their situational needs, determining which services and assistance is necessary, serving as a liaison between the client and social, financial, health, and legal services, developing a plan of action to improve the client’s well-being, planning regular follow-ups to assess progress and additional needs, and reviewing and modifying plans as circumstances change for the individual.

The CW supports the client in maintaining prevention knowledge and skills and developing new social/peer networks. Emergency Intervention – Intervention in a potential crisis to assist in problem resolution and to coordinate and facilitate access to necessary prevention, education, intervention, and other services. Provide crisis information/telephone numbers to each youth in case they need after-hour support/intervention. This position also reviews program progress, monitors action plans and programmatic reporting, prepares and submits check requests and invoices, and reports. The CW demonstrates alignment with the team’s philosophy, values, and understanding. This part-time position requires occasional evening and weekend work and other related job duties.

GENERAL RESPONSIBILITIES
At the direction of and in collaboration with the Case Manager, the caseworker is responsible for providing case management services to the population served by the Girls Club of Los Angeles. Provides a safe, non-judgmental, and empowering environment to clients and staff.
Provides individual case management, crisis intervention, and group counseling services. Collaborates with agency staff and community agencies to facilitate the delivery of services. Provides domestic violence information and referrals to outside agencies as needed. Works on special projects to benefit clients, the program, and the agency, assessing the need for additional client resources and services and submitting ideas for program improvement to the Case Manager.

SPECIFIC DUTIES
Provide the following direct services: Respond to calls timely and provide crisis counseling, information/referrals, and shelter screening.
Orient clients to programs offered by the Girls Club of Los Angeles and its partners
Maintained client files according to Girls Club of Los Angeles documentation/procedure.
Document calls, intakes, exits, incidents, and observations
Attend and actively participate in staff meetings, supervision, and training as directed
Facilitate weekly client in-house meetings
Work with youth to maintain a clean and safe environment.
A team player
Intensive Case Management (ICM) and Individual Service Plans (ISP)

EDUCATION AND MINIMUM QUALIFICATIONS
Bachelor’s Degree in Social Work
3+ years of experience in a social working field
DV and Case management experience preferred
Genuine compassion for the well-being of people
Strong Interpersonal Skills
Bilingual Spanish preferred
Excellent crisis intervention and case management skills
Possess a valid CA driver’s License
Access to reliable transportation and liability insurance
Able to pass a background clearance

MINIMUM QUALIFICATIONS-KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Selected candidates will be asked to provide a writing sample as part of the selection process.
Girls Club of Los Angeles offers a dynamic yet flexible work environment that requires self-motivation and discipline.

• Qualified candidates will have self-initiative, a track record of excellence in work and collaborations, strong communication, and demonstrates as highly organized and efficiency.
• Ability to apply conflict resolution strategies to deescalate conflict
• Ability to communicate effectively – both orally and written.
• Ability to work with people from diverse cultural, ethnic, and socio-economic backgrounds.
• Microsoft Office skills required (i.e., Word, Excel, Access Data Base, PowerPoint, Publisher).
• Ability to maintain a pleasant, courteous manner with clients and other personnel.
• Willingness to perform various simple repetitive tasks that may involve unpleasant conditions and maintains patience and tact.
• Ability to respect and maintain confidentiality.
• Ability to understand and carry out oral and written directions.
• Ability to organize and manage multiple priorities.
• Ability to handle ongoing deadlines and timelines.
• Ability to handle complicated and unpredictable situations.
• Ability to solve problems with critical thinking skills.
• Ability to write accurate reports and proposals, business correspondence.
• Ability to speak English clearly and write legibly.

OTHER QUALIFICATIONS

• Knowledge of community-based organizing or faith-based organizing
• Experience working with justice-involved populations
• Experience with working with clients with substance abuse, mental health, and medical problems
• The desired candidate will display and/or demonstrate:
• Ability to work without supervision.
• Ability to handle confidential information.
• Excellent verbal and written communication skills.
• Maintains patient privacy, including protecting confidentiality, safeguarding integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.
• Participates in, conducts, and sustains performance quality improvement activities according to designated roles and responsibilities.
• Sensitivity to service population’s cultural and socioeconomic characteristics.
• Punctual and dependable attendance.
• Free from alcohol and drug abuse.
• Understands GCLA’s basic philosophy and participates fully in carrying out its mission.

SELECTION PROCESS
This is a leadership position and reports to the Case Manager. A resume must accompany your application. Applicants who meet the minimum requirements and qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training, and experience as they relate to the requirements of the position. Report all related education and experience. Indicate your college degree and major on your application, if applicable. Incorrect application forms will not be accepted. Complete applications must be submitted by the closing date. Information submitted after this date will not be considered.

BENEFITS
Generous paid PTO, plus nine paid holidays and GCLA, is closed between Christmas and New Year's. Free basic Dental and Vision HMO Medical 75%. Eligible employees receive a 3% retirement contribution. Eligible for the Public Service Loan Forgiveness program. Flexible Spending Account (FSA). Life and AD&D Insurance. Voluntary Supplemental Insurance
Opportunity for growth & advancement. Professional development & continued training. Team building & bonding through company-sponsored events & activities.

COMMUNITY OF PRACTICE
The successful candidate will focus on achieving excellence of service and performance in five core competencies: 1) integrity & trust, 2) adaptability, 3) accountability, 4) learning and development, and 5) compassion. The candidate is expected to excel in the five Programs Competencies: 1) leadership, 2) work quality, 3) managing, motivating others & communication, 4) managing systems, and 5) innovation. The candidate will embrace GCLA’s learning As an equal opportunity employer, Girls Club of Los Angeles (GCLA) is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.
culture, strive to constantly improve upon systems and services for our employees and constituents, and be demonstrably committed to their own ongoing personal and professional development. Our culture encourages individuals to speak up, respect the diversity of thought, and look to our staff to be candid with concerns and constructive feedback and suggestions. Together, we can continue to take GCLA to higher levels of excellence and service to the community.